Shipping policy

At LÜKS NY, we strive to provide fast, reliable, and secure shipping for all our customers. Please review our shipping policy below.

1. Processing Time

Orders are processed within 3–5 business days.

Standard Shipping

Free on all U.S. orders.

Estimated delivery: 3–5 business days after your order has shipped.

Express Shipping

Need it sooner?

2-Day Express Shipping is available for $25.

Please note that shipping times begin once your order has been processed.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and the chosen shipping method.
  • Free shipping promotions, if offered, will be indicated on the website.

4. International Shipping

At this time, LÜKS ships within the United States only.

We’re excited to offer international shipping in the future—stay connected with us for updates.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can use this number to monitor your package until it arrives.

6. Shipping Issues

  • LÜKS NY is not responsible for delays caused by carriers, customs, or weather conditions.
  • If your order is lost or damaged during shipping, please contact us immediately for assistance.

7. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping information.
  • LÜKS NY is not responsible for packages shipped to incorrect addresses provided by the customer.

8. Contact Information

For any shipping inquiries or issues, please reach out to us:

Store Name: LÜKS NY
Email: info@luksny.com