Shipping policy
At LÜKS NY, we strive to provide fast, reliable, and secure shipping for all our customers. Please review our shipping policy below.
1. Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- During high-demand periods or holidays, processing may take longer.
2. Shipping Methods & Delivery Time
- We offer standard shipping within the United States.
- Estimated delivery times:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days (if available)
- Delivery times are estimates and may vary depending on the carrier, location, or unforeseen circumstances.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location and the chosen shipping method.
- Free shipping promotions, if offered, will be indicated on the website.
4. International Shipping
- Currently, LÜKS NY ships only within the United States.
- International shipping is not available at this time.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can use this number to monitor your package until it arrives.
6. Shipping Issues
- LÜKS NY is not responsible for delays caused by carriers, customs, or weather conditions.
- If your order is lost or damaged during shipping, please contact us immediately for assistance.
7. Address Accuracy
- Customers are responsible for providing accurate and complete shipping information.
- LÜKS NY is not responsible for packages shipped to incorrect addresses provided by the customer.
8. Contact Information
For any shipping inquiries or issues, please reach out to us:
Store Name: LÜKS NY
Email: Lukslocker.contact@gmail.com
Phone: +1 347-977-7236